Patient Centered Services Inc

    3415 Custer Rd Suite 190, Plano, TX 75023

    Compassionate family run agency excels

    I'm very pleased with this long-standing, family-run agency - the new owners kept a caring, educated team of professional, friendly caregivers and nurses who consistently go above and beyond. Their wound and transitional care are outstanding, reliable, and compassionate; I highly recommend them, with just minor room for improvement.

    Loved one of client
    May 2026

    Services

    • Home Health Care

    Reviews

    5.00·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Caregivers

      5.0
    • Communication

    • Reliability

      5.0
    • Scheduling

    • Value

    Pros

    • compassionate caregivers
    • knowledgeable clinical staff
    • wound-care expertise
    • strong transitional/discharge coordination
    • family-oriented culture
    • professional and friendly nurses
    • caregivers who exceed expectations
    • established agency with insurance credentials
    • thoughtful, client-focused management

    Cons

    • Potential variability during ownership transition
    • Limited administrative scale typical of small agencies
    • Unclear scheduling flexibility and after-hours coverage
    • Billing and value details not consistently documented

    Summary of reviews

    Patient Centered Services Inc. is portrayed in the available summaries as a small, family-oriented in-home care agency with strengths in clinical competence and client-focused caregiving. Review language emphasizes compassionate, professional caregivers and nursing staff, alongside specific clinical skills such as wound care and transitional/discharge coordination. The agency’s staff are described as educated, thoughtful, and willing to go beyond routine duties to support clients and families.

    Management and operational tone in the summaries is positive: reviewers highlight a family-run atmosphere and note recent new ownership alongside the agency’s long-standing presence and insurance credentials. Those characteristics are associated with attentive, personalized oversight and a culture that values respectful, friendly interactions between office staff, nurses, and home caregivers. This pattern suggests strong caregiver-client matching and an emphasis on clinical training, particularly for post-hospital transitions and wound management.

    Reliability and scheduling are generally presented favorably in the summaries: terms such as "professional," "reliable," and "recommended" indicate overall client satisfaction with shift coverage and day-to-day consistency. That said, explicit detail about scheduling flexibility, after-hours availability, and billing practices is limited in the available summaries. Prospective clients should note that while service reliability is positively framed, the summaries do not extensively document weekend/overnight coverage policies or the agency’s billing transparency.

    Given the family-run character and the mention of new ownership, there is a reasonable inference that operational scale is smaller and that transitions in leadership could produce short-term variability in administrative processes. Families seeking highly structured, large-scale administrative support or extensive geographic coverage should verify capacity and formal procedures directly. Overall, the notable patterns in the summaries are strong clinical capability (especially wound and transitional care), a caring and professional staff culture, and generally reliable service, with limited public detail about scheduling nuances and billing/value specifics.

    Location

    Map showing location of Patient Centered Services Inc

    Patient Centered Services Inc is located at 3415 Custer Rd Suite 190, Plano, TX 75023.

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    Disclaimer

    Mirador Home Care is not affiliated with the owner or operator(s) of Patient Centered Services Inc. The information on this page is provided as a public resource and may not reflect the most current details. For exact information, please contact Patient Centered Services Inc directly. There is no cost for using this service.

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