Priority One Home Health Services

    21600 Harper Ave # 200, St Clair Shores, MI 48080

    Compassionate professional 24/7 in-home hospice

    I recommend this in-home care team - their staff were professional, knowledgeable and genuinely kind, providing family-like, dignified hospice care with frequent visits, clear communication and 24/7 on-call nurses that eased our burden and gave us real peace of mind. Jay and other caregivers helped with prescriptions and immediate needs on short notice, and thoughtful touches plus bereavement resources made the whole experience compassionate and supportive.

    Loved one of client
    May 2026

    Services

    • Home Health Care

    Reviews

    5.00·(14)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Caregivers

      5.0
    • Communication

      5.0
    • Reliability

      5.0
    • Scheduling

      5.0
    • Value

    Pros

    • Compassionate, family-like caregivers
    • Hospice and end-of-life care expertise
    • 24/7 on-call nursing availability
    • Prompt, responsive office communication
    • Clear explanations to family members
    • Attentive and diligent nursing care
    • Dignified, pain-focused end-of-life management
    • Bereavement support and follow-up gestures
    • Practical assistance with medications and logistics
    • Wound-care competence and clinical skills
    • Seamless transitions from other care settings
    • Consistent updates that provide peace of mind

    Cons

    • Service emphasis on hospice and end-of-life care
    • Limited publicly available information on pricing and billing
    • Sparse documented outcomes for long-term non-hospice care

    Summary of reviews

    Across the collected summaries, Priority One Home Health Services presents as a hospice-oriented home-care agency with consistently positive family feedback about caregiver quality and clinical competence. Caregivers and nurses are routinely described as compassionate, respectful and “family-like,” and reviewers emphasized attentive, diligent care. Clinical strengths mentioned include wound care, pain-focused end-of-life management, and practical problem-solving assistance (for example, helping obtain prescriptions on short notice). Several reviewers also singled out specific staff members for exceptional service, which suggests consistent individual caregiver engagement with families.

    Office communication and responsiveness are recurrent strengths. Families reported prompt, professional interactions, clear explanations of care decisions, and ongoing updates that contributed to peace of mind. The agency’s availability features in multiple summaries: reviewers cited frequent visits, immediate responsiveness when needs arose, and 24/7 on-call nursing access. These patterns indicate that Priority One emphasizes rapid responsiveness and continuity of contact, which is particularly valuable in hospice and acute situations.

    Operationally, reviewers noted supportive transition management and tangible aftercare gestures — examples include bereavement resources, flowers at memorial events, and other thoughtful follow-ups. Those elements point to a management approach that prioritizes family-centered service and relational continuity beyond the immediate care episode. Clinical coordination also appears robust in hospice settings, with staff assisting with medication logistics and coordinating care quickly when needs escalated.

    Areas where prospective clients may want more information are evident from the reviews’ focus and omissions. The testimonial set is heavily weighted toward end-of-life and hospice experiences; this suggests the agency’s core competency lies in hospice care but leaves less public evidence about its performance in long-term, non-hospice home-health scenarios. Similarly, reviewers rarely discuss billing, pricing, or long-term cost/value, so families seeking clarity on financial arrangements should request detailed information from the agency. Finally, because public feedback is overwhelmingly positive and concentrated in one service area, families evaluating Priority One for non-hospice needs should ask for references or examples specific to the services they require.

    In summary, Priority One Home Health Services appears to offer high-touch, compassionate hospice care with reliable clinical capabilities and strong communication practices. The agency’s strengths are most evident in rapid responsiveness, 24/7 nursing access, pain-focused end-of-life management, and family-oriented follow-up. Prospective clients should verify applicability for long-term non-hospice care needs and request explicit billing and service-level details when assessing fit.

    Location

    Map showing location of Priority One Home Health Services

    Priority One Home Health Services is located at 21600 Harper Ave # 200, St Clair Shores, MI 48080.

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    Disclaimer

    Mirador Home Care is not affiliated with the owner or operator(s) of Priority One Home Health Services. The information on this page is provided as a public resource and may not reflect the most current details. For exact information, please contact Priority One Home Health Services directly. There is no cost for using this service.

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